Terms Of Service

  • Terms of Service — Health Coach Troy (Troy Hatch)

    Effective Date: 05 December 2025

    Legal/Operating Name: Troy Hatch (operating as Health Coach Troy)

    Business Address: 6285 Northam Dr, Mississauga, Ontario, L4V 1X5, Canada

    Email: [email protected]

    Primary SMS Number (A2P): +1-480-531-6802

    Voice/Forwarding Number: +1-480-227-7670

    Website: https://www.healthcoachtroy.com(opt-in: https://www.healthcoachtroy.com/business )

    These Terms (“Terms”) govern your use of our website, programs, and communications (“Services”). By using the Services, you agree to these Terms and our Privacy Policy.


    1) Services & Educational Nature (No Medical Advice)

    Health Coach Troy provides education, coaching, and wellness information. We do not diagnose, treat, cure, or prescribe. Content is for educational purposes only. Always consult a licensed healthcare professional.

    2) Eligibility

    You must be at least 18 years old (or the age of majority where you live) to use the Services.

    3) Accounts, Bookings & Payments

    • You agree to provide accurate, current information.

    • Payments are processed by third-party vendors; we don’t store full payment details.

    • Refund/cancellation/reschedule policies listed at checkout apply.

    • If none are shown, all sales are final once services are delivered or digital content is accessed.

    • We may refuse or cancel service where legally permitted.

    4) SMS/Text Messaging (A2P) Program

    When you enter your phone number and explicitly opt in, you consent to receive SMS/text messages from Health Coach Troy regarding appointments, wellness updates, and promotions.

    • Message frequency may vary.

    • Standard carrier rates apply.

    • Reply STOP to unsubscribe.

    • Reply HELP or email [email protected].

    • Messages come from +1-480-531-6802; Calls may forward to +1-480-227-7670.

    • Consent is not a condition of purchase.We may use compliant messaging vendors.

    5) Acceptable Use

    You agree not to:

    • Interfere with or disrupt the Services

    • Bypass security or introduce malware

    • Copy or scrape content beyond permitted use

    • Use the Services unlawfully or harmfully

    • Violate others’ rights

    We may suspend or terminate access for violations.

    6) Intellectual Property & License

    All website and content assets are owned by or licensed to Troy Hatch. You receive a limited, personal, non-transferable license for personal, non-commercial use. Any other use requires written permission.

    7) Third-Party Services & Links

    We may use or link to third-party providers (scheduling, payments, analytics). Their terms apply. We are not responsible for third-party practices.

    8) Privacy

    Your use of the Services is governed by our Privacy Policy: https://www.healthcoachtroy.com/privacy

    9) Disclaimers

    THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. NO SPECIFIC OUTCOME IS GUARANTEED.

    10) Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, TROY HATCH SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

    OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE THAT CAUSED THE CLAIM IN THE PREVIOUS 3 MONTHS.

    11) Indemnification

    You agree to indemnify and hold harmless Troy Hatch from claims, losses, or damages arising from: your misuse of the Services your breach of these Terms your violation of third-party rights

    12) Changes to the Services or Terms

    We may change or update any part of the Services or these Terms at any time. Continued use constitutes acceptance of updates.

    13) Governing Law; Venue

    These Terms are governed by the laws of Ontario and the federal laws of Canada applicable therein, without regard to conflicts rules. Courts located in Mississauga, Ontario shall have exclusive jurisdiction, unless applicable consumer protection law requires otherwise.

    14) Contact

    Questions about these Terms or the SMS program?

    Email: [email protected] SMS: +1-480-531-6802 Calls may forward to +1-480-227-7670

Health Coach Troy